FAQ

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If you don’t see your question here, send us a WhatsApp and we’ll guide you based on your municipality and system type.

SSEG Registration

Homeowner and installer questions we get often.

Do I need SSEG registration?

If your solar system is grid-tied (or can export to the grid), registration is typically required by Eskom or the relevant local municipality.

Why is SSEG registration also about safety?

SSEG registration involves verifying the system configuration and protection requirements so the installation operates safely alongside the grid.

What documents are usually required?

Requirements vary, but typically include ID, proof of address, latest bill, CoC, inverter specifications, and technical documents such as a single-line diagram (SLD).

How long does the process take?

Timeframes depend on Eskom/municipal processes and whether corrections are needed. We manage follow-ups and keep you updated through each milestone.

Do you work with installers?

Yes. We offer installer-focused admin support, including documentation packs and submission management to reduce paperwork load.

What information should I send when I enquire?

Send your municipality/area, system type (grid-tied/hybrid/off-grid), inverter brand & size, and battery size (if applicable).